Q. I can't log in!

I don't know my username and password.

Answer

For almost everything on campus, your username is the same as your Trine email username (everything before the @).  For example, if you enrolled before Fall 2011, your username is your first and middle initial and your last name (e.g., jjsmith).  After Fall 2011, add the last two digits of the year you enrolled (jjsmith11 if you started in 2011).

For MyPortalyour password is, by default, your birthday (mmddyyyy).  You can change your password by clicking the "Forgot My Password" link on the MyPortal home page, but you must have set your 2 challenge questions first.  Note that if you do this, your campus network and library passwords will also change.

For library resources and Moodle your password is the same as your MyPortal password.

Need help? You can always call the Help Desk at 877.236.7682 or 260-665-4275.

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  • Last Updated Jan 08, 2019
  • Views 427
  • Answered By Kristina Brewer

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