Q. My username and email are said to be invalid what do I do?
When I try to log on to my portal or moodle my password doesn't work and when I go to forgot my password it tells me my username and email are invalid, what do I do?
If you are locked out of both moodle and MyPortal, you should contact the IT Helpdesk at 260-665-4275 or firstname.lastname@example.org.
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